- Primary Email
- Change Email
- Verification
Account Email
- Used for login
- Receives notifications
- Password reset destination
- Must be verified
User Profile
Your user profile contains personal information, preferences, and settings for your crisisIQ account.Accessing Your Profile
1
Click Profile Icon
Top-right corner of dashboard
2
Select 'Profile' or 'Account Settings'
From dropdown menu
3
View/Edit Information
Update as needed
4
Save Changes
Click Save or Update Profile
Profile Information
Basic Details
Full Name
Your display name across platform
Email Address
Primary contact and login
Job Title
Your role/position
Department
Your organizational unit
Profile Photo
Upload a profile picture:- Click Change Photo or camera icon
- Select image file (JPG, PNG)
- Crop/adjust if needed
- Save
- Professional headshot
- Clear face visibility
- Neutral background
- 200x200px minimum
- Under 5MB file size
Bio/About
Optional personal or professional bio:- Brief introduction
- Areas of expertise
- Crisis management interests
- Contact preferences
Contact Information
Email Settings
Additional Contacts
(If supported):- Alternate Email: Backup contact
- Phone Number: For SMS notifications
- Emergency Contact: Crisis situations
Organizations & Roles
Company Memberships
View your affiliations:- Organizations you belong to
- Your role in each (Admin, Creator, Participant)
- Active status
- Join date
Role Information
For each organization:Current role assignment
Permissions granted
Can request role changes from admin
Roles & Permissions
Understand role details
Training History
Your Record
Profile displays:- Scenarios Completed: Total count
- Average Score: Overall performance
- Certificates Earned: Achievements
- Training Hours: Time invested
- Recent Activity: Latest simulations
Viewing Full History
Access complete training record:- Profile > Training History
- See all completed scenarios
- Filter by date, type, score
- Export transcript if needed
Security Settings
Password Management
1
Navigate to Security
Profile > Security or Password section
2
Enter Current Password
For verification
3
Enter New Password
Meet security requirements
4
Confirm New Password
Re-type to verify
5
Save
Password updated, re-login may be required
Password Requirements
See password guidelines
Two-Factor Authentication
Enable 2FA for enhanced security:1
Go to Security Settings
Profile > Security > Two-Factor Authentication
2
Click 'Enable 2FA'
Start setup process
3
Scan QR Code
Use authenticator app (Google Authenticator, Authy, etc.)
4
Enter Verification Code
From authenticator app
5
Save Backup Codes
Store securely in case you lose device
6
2FA Activated
Required on next login
Active Sessions
Monitor logged-in devices:- See all active sessions
- Device and location info
- Last activity timestamp
- Log Out from specific devices remotely
Privacy Controls
Data Visibility
Control who sees your information:- Profile Visibility
- Performance Sharing
- Activity
Who Can See Your Profile
- Only Me
- My Organization
- All crisisIQ Users
Data Management
Export Your Data
Export Your Data
Download all your personal data:
- Profile information
- Training history
- Scores and feedback
- Certificates
Delete Account
Delete Account
Permanently remove account:Profile > Privacy > Delete Account
- Requires confirmation
- May need to contact admin
- Some data retained for compliance