Certificates & Achievements
Recognize and document your crisis management training accomplishments with certificates and achievement badges.Training Certificates
What Are Certificates?
Official documents confirming:Completion
Successfully finished simulation
Proficiency
Met performance standards
Skills
Demonstrated specific competencies
Verification
Authenticated credential
Earning Certificates
Criteria (scenario-dependent):Minimum Score: Usually 70-80%+
Full Completion: All decisions made
Required Elements: Mandatory decisions answered
Time Limits: Completed within allowed time (if applicable)
Not all scenarios offer certificates. Check scenario details to see if certificate is available.
Certificate Contents
Standard Information
- Participant Name: Your full name
- Scenario Title: Which simulation completed
- Completion Date: When achieved
- Score Achieved: Your performance level
- Skills Practiced: Competencies demonstrated
- Issuing Organization: Company or crisisIQ
- Verification Code: Unique identifier for authentication
Certificate Design
Professional format:- Organization logo
- Official styling
- Digital signature (if configured)
- QR code for verification (optional)
- Suitable for printing or digital sharing
Downloading Certificates
1
Complete Qualifying Simulation
Finish with passing score
2
View Report
Access simulation report
3
Certificate Section
Scroll to certificate area
4
Download PDF
Click Download Certificate
5
Save File
Save to your device
File Format
- PDF: High-quality, printable
- File Name: YourName_ScenarioName_Date.pdf
- Size: Optimized for email/upload
Sharing Certificates
Professional Use
- LinkedIn
- Resume/CV
- Performance Reviews
- Compliance
Add to Profile
- Go to Licenses & Certifications
- Add New Certification
- Fill in details from certificate
- Upload PDF or add verification URL
Certificate Verification
Some organizations offer verification:- Verification URL: Link to confirm authenticity
- QR Code: Scan to verify online
- Verification Code: Enter on portal to validate
Achievement Badges
Badge Types
Earn badges for various accomplishments:Perfect Score
100% on a scenario
First Time Excellence
High score on first attempt
Persistent Learner
Retry until mastery
Speed Champion
Fast accurate decisions
Thorough Researcher
Excellent resource use
Team Player
Strong collaboration (group)
Category Expert
Excel in crisis type
Completionist
Finish all scenarios
Daily Streak
Consecutive days training
Viewing Badges
Access your badge collection:- Profile or My Training
- Achievements section
- See earned badges
- View progress toward unearned badges
- Share badge achievements
Badge Benefits
- Motivation: Gamify learning
- Recognition: Visible accomplishments
- Competition: Compare with peers (opt-in)
- Progress: Track diverse achievements
Training Transcripts
Comprehensive Records
Some organizations provide full transcripts: Includes:- All scenarios completed
- Scores achieved
- Dates of completion
- Skills demonstrated
- Certificates earned
- Total training hours
- Job applications
- Professional licensing
- Continuing education credits
- Career development portfolio
Requesting Transcripts
1
Navigate to Profile
Go to your user profile
2
Training History
Access training records section
3
Request Transcript
Click Download Transcript or Request Official Transcript
4
Receive Document
Download or receive via email
Continuing Education Credits
Professional Credits
Some professions accept crisisIQ training:- CPE (Continuing Professional Education)
- PDH (Professional Development Hours)
- CME (Continuing Medical Education) - rare but possible
- Industry-Specific certifications
Documenting Hours
Certificates typically show:- Contact Hours: Time spent in simulation
- Learning Objectives: Skills addressed
- Assessment: Performance measurement
- Provider Info: crisisIQ or organization details
Managing Certificates
Organization
Keep certificates organized: Digital:- Dedicated folder (e.g., “Training Certificates”)
- Cloud storage for backup
- Consistent file naming
- Indexed by date or skill
- Binder or portfolio
- Chronological or by category
- Protected in sheet protectors
- Easily accessible for opportunities
Updating Records
Maintain current records:- Add new certificates as earned
- Update resume/LinkedIn
- Inform HR/management
- Track expiration dates (if applicable)
Certificate Troubleshooting
No certificate available after passing
No certificate available after passing
- Check scenario offers certificates (not all do)
- Verify you met all criteria
- Allow a few minutes for generation
- Contact support if delayed
Can't download PDF
Can't download PDF
- Check browser pop-up blocker
- Try different browser
- Ensure Adobe Reader or PDF viewer installed
- Right-click and “Save As”
Name misspelled on certificate
Name misspelled on certificate
- Update your profile with correct name
- Request certificate regeneration
- Contact support for manual correction
Lost certificate file
Lost certificate file
- Return to simulation report
- Download again (certificates persist)
- If unavailable, contact support
Employer questions authenticity
Employer questions authenticity
- Provide verification code/URL
- Direct to crisisIQ support for confirmation
- Share simulation report as backup